Privacy Policy

London Bus Cafe Limited ("we", "us") respects your privacy. This notice explains how we collect and use personal information when you visit this website or contact us.

Who we are

London Bus Cafe Limited, 90 Stechford Lane, Birmingham, United Kingdom, B8 2AN. Company number 11617314.

Email: info@londonbuscafe.co.uk. Telephone: 0121 769 1954.

What we collect

Details you give us through our enquiry and contact forms, by email or by telephone, such as your name, organisation, email address, telephone number and event details.
Basic technical information your browser sends when you visit, such as device type and pages viewed.

How we use it

We use your information to reply to your enquiry, prepare quotations, plan and deliver bookings, and keep proper business records. Our lawful bases are taking steps at your request before entering into a contract, performing that contract, and our legitimate interest in running our business.

Confidentiality and sharing

We treat every enquiry in confidence. We do not sell your information. We only share it with service providers where needed to run our business, such as email and website hosting, or where the law requires it.

How long we keep it

Enquiries that do not lead to a booking are kept for up to two years. Booking records are kept for as long as needed for accounting and legal purposes.

Your rights

You can ask to see, correct or delete your information, or object to how we use it, by emailing info@londonbuscafe.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Cookies

We use essential cookies, Google reCAPTCHA to protect our enquiry forms, and Google Analytics only if you accept it. We do not use advertising cookies. See our cookie policy for details and to change your choice.